中文

Corporate

About us

Along with our range of services, Real-Info offers our clients Real Value.

Real-Info started the business from Sydney, Australia in 2013, with operation center located in Qingdao, China. Real-Info Pty, Ltd. is a 100% Australian company. With the beneficial advantage of the relevant policies and prosperous economy growth, Real-Info now has led the BPO logistics service, one important service scope in data outsourcing.

No set-up fee

Where other BPO providers charge their clients for initial set-up and work on a FTE model, Real-Info offers ZERO SET UP FEES and a ONE MONTH FREE TRIAL, and we work under a FLEXIBLE CHARGE MODEL, with Part-Time Start and FTE hours.

Working Experience

Real-Info’s values – Reliable, Innovative and Effective – have developed during our more than 10 YEARS EXPERIENCE in data outsourcing. The experience we have built allows us to provide our clients with faultless basic operation and process support as well as ongoing consultancy in logistics areas.

Non-Stop Service

Real-Info’s clients expect us to be there for them whenever they need us, and we pride ourselves on our reliability. We offer support non-stop service, 365 DAYS a year.

Accuracy

Real-Info’s experience and our high quality control mechanism allows us to achieve an ERROR RATE OF UNDER 1%. Our ongoing commitment to delivering the highest quality of service for our clients is supported by our system of KPI reviews to ensure continuous improvement.

CMMI 3

Software capability maturity model integration certification

ISO27001

Information security management system certification

ISO9001

Quality management system certification

ISO20000

Information technology service management system certification